Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
What they're looking for
- 10+ years of experience in sales compensation design, sales strategy, revenue operations, or management consulting with an incentive design focus is required
- Demonstrated ownership of incentive plan design
- Advanced financial modeling skills and fluency with attainment distribution analysis
- Working knowledge of B2B SaaS go-to-market models and sales roles
- Ability to present and defend design recommendations to sales and finance executives
- Experience designing compensation for hybrid revenue models that combine subscription or seat licensing with usage and consumption components, familiarity with incentive compensation platforms
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is looking for a Principal, Strategic Sales Compensation Design to design the incentive plans for our global sales organization – Sales, Technical Sales, Partner Sales and Business Development. Close partnership with sales leaders, finance and operations will round out the scope of this position.
Five9’s own revenue model is shifting: seat licensing increasingly carries bundled AI capacity, with incremental AI revenue arriving later through usage and expansion. This role will define how compensation design keeps pace with that shift — building the plan logic for a hybrid revenue model that most legacy comp frameworks were never built to handle.
- Own the incentive design calendar — including the annual plan cycle, in-year plan changes triggered by...
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