Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
What they're looking for
- 5+ years of experience operating and automating large-scale OpenStack cloud environments , preferably in community-driven or upstream-contributing teams
- Expert-level proficiency in Infrastructure-as-Code with Ansible , Terraform , or Pulumi
- Strong hands-on knowledge of Neutron , Octavia , Manila , Cinder , Nova , Ironic , and Glance
- Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python , Bash , or Go
- Fluency with Git , CI/CD pipelines , and automated test frameworks
- Strong understanding of L2/L3 networking , SDN overlays (VXLAN, Geneve), load balancing (Octavia), and storage protocols (SDS) (iSCSI, NFS, CEPH)
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a highly experienced Senior OpenStack DevOps Engineer to architect, implement, and support our community-driven OpenStack-based private cloud infrastructure. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our cloud environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible , and Terraform, or Pulumi .
This is a deeply technical role requiring expert-level understanding of OpenStack internals across major projects including Neutron, Octavia, Manila, Cinder, Nova, Ironic, and Glance . You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical...
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