Bring more customers in – Use AI to answer customers any time, across any channel the way your best dealership employee would. Backed by Y Combinator.
About the role
Make the best product in the category obvious. We win head-to-head evaluations, and customers who try us keep us. But being better isn't good enough. We want to be the leading brand. You'll decide how Flai is positioned, our value props and differentiators, what language makes our buyers tick, and how to distribute that consistently across channels.
What they're looking for
- You want to be close to the physical world: dealerships are high-stakes environments where trust is earned slowly and can be lost even faster
- You’d rather build the playbook than follow one: you generate ideas, test relentlessly, and quantify what works
- You are a player-coach: senior enough to think big picture, but willing to do it yourself. Over time you’ll grow your scope via additional team members, contractors, agencies, and automation
- You are high ownership: strong follow-through, and a bias toward shipping
- You are data-obsessed: you are rigorous about generating hypotheses and quantifying results
- You're AI-native: you want to push the boundaries of what is possible in marketing, but also understand the importance of human taste and judgement
More about this role
Type : Full-Time
Work Arrangement : In-person 5 days a week at our SF office
AI has transformed B2B SaaS, but has struggled to penetrate the real-world industries that shape our lives. Flai is building the leading AI-native communications platform for car dealerships.
A $1.3 trillion industry, auto dealerships sell 96% of the 16 million new cars sold each year. Yet they universally run on outdated systems and manual processes, which is why dealerships spend $36B each year on operations. That’s our opportunity.
We launched our first voice AI product a year ago. Since then, we have deployed multiple products across hundreds of dealerships across the U.S. We’ve partnered with the 2nd largest automaker in the country and many of the leading dealership groups. We’ve raised funding from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, Innovation Endeavors, SV Angel, and Liquid 2.
We’ve grown insanely quickly with a small, scrappy team and continue to move at that pace.
The Opportunity
You'll work directly with the founders to shape Flai's brand, tell customer stories, launch products, and help write the playbook to build a differentiated identity. The raw...
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