Manage business spending in Africa with Flex Finance. Get real-time visibility, easy expense tracking, and control with web, mobile, and corporate cards.Try now. Backed by 500 Global.
About the role
As a Lifecycle Marketing Manager at Flex, you will play a critical role in driving business growth by overseeing transactional communications with our customers, ensuring a seamless experience using Flex.
What they're looking for
- 5+ years of experience in CRM or lifecycle marketing email and SMS campaign management, preferably in a highly regulated industry (e.g., FinTech, HealthTech)
- Proven experience managing campaigns across multiple channels (email, SMS, push) from creative development through execution, with a strong focus on A/B testing and continuous optimization
- Proficiency with email and SMS marketing platforms (Braze preferred) , A/B testing tools, and analytics software. Comfort with segmentation logic and campaign QA
- Strong ability to analyze data and translate insights into actionable strategies for improving marketing performance and customer engagement
- Strong executor, able to move projects forward independently and with minimal oversight
- Experience with building AI-assisted approaches for repeatable work (segmentation, QA, drafts, analysis), with sound judgment on when to rely on AI output versus apply closer human review
More about this role
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
As a Lifecycle Marketing Manager at Flex, you will play a critical role in driving business growth by overseeing transactional communications with our customers, ensuring a seamless experience using Flex.
You will own and optimize product-led messaging within the customer lifecycle (e.g., payment confirmations, reminders, status updates), and multi-channel campaigns (email, push, SMS) to ensure customers understand and can successfully use Flex. You will oversee a high volume of unique...
Browse similar: AI jobs · AI startup jobs · Startup jobs · San Francisco Bay Area