Ship smarter with Flexport. Backed by SoftBank VF, Y Combinator and a16z.
About the role
Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.
What they're looking for
- Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP)
- Own the client experience, solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed
- Your team will:
- Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
More about this role
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Come join our rapidly growing team in Dallas , and help us make global trade easy for everyone!
Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive...
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