Backed by Y Combinator.
About the role
This is an opportunity to build a world‑class support function from the ground up. You’ll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You’ll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.
More about this role
Flux is taking the hard out of hardware. To do this, we’re building the world's first AI hardware engineer. Founded in 2019, our platform enables anyone to go from idea to manufacturable board using nothing more than a natural language prompt. This democratizes a process that has historically required years of specialized expertise.
We're going after a $15B+ electronic design automation market, backed by 8VC, Bain Capital Ventures, Liquid 2 Ventures, Outsiders Fund, Figma board member John Lilly, and GitHub founder Tom Preston-Werner. In February 2026, we closed a total of $37M in funding to accelerate that mission.
What happens when we unlock the ability for anyone to make hardware? We fundamentally reshape the world. That's our mission, and we're just getting started.
This is an opportunity to build a world‑class support function from the ground up. You’ll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You’ll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally.
Provide responsive, empathetic support via chat, email, and...
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