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About the role
Flywire is seeking a motivated and strategically minded Relationship Manager (RM ) to join our team and support our existing portfolio of education clients. As a trusted partner, the RM will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.
What they're looking for
- 3–5 years of experience in relationship management, account management, or consultative sales
- Bachelor’s Degree in Business, Communications, Marketing, or a related field
- Strong commercial drive and ability to identify, diagnose, and solve client business challenges
- Excellent communication and presentation skills, with the ability to build credibility across all levels, including executives
- Proven success in managing contract renewals and negotiations
- Strong organizational skills with the ability to manage multiple priorities and initiatives simultaneously
More about this role
Flywire is seeking a motivated and strategically minded Relationship Manager (RM ) to join our team and support our existing portfolio of education clients. As a trusted partner, the RM will work closely with client stakeholders to understand their goals, drive adoption of Flywire solutions, and deliver exceptional service. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.
- Serve as the primary relationship owner for an assigned client portfolio, fostering strategic and operational partnerships across multiple campus offices.
- Partner with Sales, Implementation, Client Optimization and other teams to design and execute strategies that maximize adoption and expand Flywire’s wallet share.
- Develop strategic account plans that document client objectives, goals, and growth opportunities.
- Manage contract renewals, upsell new products, and lead negotiations with the support of internal teams.
- Oversee product implementation and rollout, ensuring a smooth client and payer experience.
- Collaborate with internal teams to identify process improvements,...
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