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About the role
Flywire is seeking a self-motivated Technical Implementation Manager to carry out integration and implementation activities that bring value to our clients and partners. This individual will support our North America Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.
What they're looking for
- Fluent in English and Spanish
- French speaking bonus
- 4+ years of Technical Support, Consulting, Implementation, Professional Services or equivalent
- Knowledge of system integrations and understanding of different project methodologies
- Exceptional client-facing and internal communication skills, both written and oral
- Experience of implementing and configuring software (payment software preferred)
More about this role
Flywire is seeking a self-motivated Technical Implementation Manager to carry out integration and implementation activities that bring value to our clients and partners. This individual will support our North America Sales and Relationship Management teams to ensure onboarding excellence. Interested candidates should bring high quality client management, project management and technical consultation skills into a quickly growing and dynamic team.
Key Responsibilities
As a subject matter expert in Flywire Integrations the Technical Implementation Manager will guide clients through the Discovery, Portal configuration, Integration, Testing and Go live stages for clients implementing Flywire products.
- Consult clients on how to implement Flywire’s platform products including APIs, Payment Checkouts and Recurring Payments solutions
- Serve as the SME leading multiple client implementation projects ensuring they have successful execution
- Run workshops and client syncs as they progress through the different implementation stages
- Provide post-implementation/Hyper-care support
- Ensure a smooth customer experience by matching the products and Integrations to client needs
- Develop &...
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