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IT & Workplace Operations Lead

Formic · Chicago, IL || Bolingbrook, IL · On-site

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About Formic

Formic delivers Robotics as a Service to mid-market CPG manufacturers. No CapEx. No Risk. No Problems. Industrial palletizing, case packing, and more. Backed by Lux.

About the role

This is a hands-on role with a broad mandate. You’ll own the day-to-day technology experience for Formicans: computers, accounts, applications, permissions, onboarding and offboarding, endpoint management, IT support, office technology, and our relationship with our outside IT partner. You'll also help own the day-to-day experience of our Bolingbrook office and warehouse, making sure the space is organized, stocked, functional, and a great place to work.

What they're looking for

  • Worked in a startup or physical operating environment
  • Administered Google Workspace, MDM/RMM, EDR, or identity systems
  • Supported SOC 2, managed an MSP
  • Worked with office networking or physical-security systems
  • Built scripts, bots, internal tools, integrations, or AI agents because you got tired of doing something manually
  • Created a home lab, side project, GitHub repo, Raspberry Pi graveyard, overly complicated Home Assistant setup, or other evidence that you genuinely enjoy messing with technology also counts
More about this role

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.

This is a hands-on role with a broad mandate. You’ll own the day-to-day technology experience for Formicans: computers, accounts, applications, permissions, onboarding and offboarding, endpoint management, IT support, office technology, and our relationship...

Read the full posting on Formic's site ↗

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