About Forterra At Forterra, we are unleashing autonomy at scale to transform the battlefield. Backed by SoftBank VF.
About the role
Forterra is seeking a Training Manager to lead our company-wide training programs for autonomous ground vehicle operations. This role sits within Customer Success but owns training strategy and execution across the entire organization. You'll be responsible for designing, implementing, and managing comprehensive training programs that ensure our operators, maintainers, and safety personnel are properly equipped to work with cutting-edge autonomous systems.
What they're looking for
- Own Forterra’s customer and internal training strategy, spanning operator training, Train-the-Trainer programs, and refresher and sustainment training
- Lead the design and evolution of training curricula that combine classroom instruction, hands-on exercises, and operational scenarios
- Oversee and assist with developing of training materials including instructor guides, slide decks, hands-on lab exercises, and assessments and certification criteria
- Coordinate and support training delivery in partnership with trainers, Field Service Reps, and subject matter experts
- Ensure training content remains current with product capabilities and operational best practices
- Serve as the Customer Success lead for training during program kickoffs, sustainment planning, site activation, and deployment readiness
More about this role
About the role
Forterra is seeking a Training Manager to lead our company-wide training programs for autonomous ground vehicle operations. This role sits within Customer Success but owns training strategy and execution across the entire organization. You'll be responsible for designing, implementing, and managing comprehensive training programs that ensure our operators, maintainers, and safety personnel are properly equipped to work with cutting-edge autonomous systems.
As our Training Manager, you'll centralize and standardize training processes that are currently fragmented across departments. You'll build scalable programs that serve 100-150 internal personnel plus external customer training requirements. This role directly supports mission-critical operations and customer success.
What you'll do
- Own Forterra’s customer and internal training strategy, spanning operator training, Train-the-Trainer programs, and refresher and sustainment training.
- Lead the design and evolution of training curricula that combine classroom instruction, hands-on exercises, and operational scenarios.
- Oversee and assist with developing of training materials including instructor guides, slide...
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