Forus automates prior authorizations and medication access, helping providers get patients approved, find affordable options, and start treatment faster. Backed by Accel, General Catalyst and Redpoint.
About the role
As a member of our Provider Growth team, you will be responsible for helping new provider organizations go from first contact to full activation. Your job is to make onboarding fast, simple, and effective, ensuring every new user sees value early and often. You will conduct outreach, run onboarding sessions, build self-serve tools, and guide practices through real-world integration of Forus into their day-to-day workflows.
What they're looking for
- Proven track record in sales, customer success, or implementation, ideally in a startup or health tech environment
- A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus)
- Excellent communication skills — clear, patient, personable, and confident
- Comfort with ambiguity and context switching, you can roll up your sleeves and figure things out fast
- Ability to master new complex technology tools quickly and work with data
- High NPS with your former teammates
More about this role
Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.
Forus has exceptional product-market fit and is growing rapidly through organic adoption:
Accelerating scale: We already support patients across more than 85% of ZIP codes and partner with 9 of top 15 largest biopharma companies in the world.
AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.
Backing to build for the long term: We raised $300M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.
Our number one priority is scaling to market demand....
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