Forus automates prior authorizations and medication access, helping providers get patients approved, find affordable options, and start treatment faster. Backed by Accel, General Catalyst and Redpoint.
About the role
The Provider Success team at Forus is responsible for what happens once a medical practice or health system starts using our platform: driving adoption, expanding usage, building lasting partnerships, and turning users into advocates. Our goal is to help provider organizations embed Forus into their daily operations and continuously expand the impact they receive from the platform.
What they're looking for
- 2–10 years of experience inside or directly alongside provider organizations—for example, as a medical assistant, biologics or access coordinator, field reimbursement manager, practice manager, or healthcare implementation specialist
- Strong understanding of clinical and administrative practice workflows, direct experience with specialty medications, prior authorization, affordability programs, or pharmacy coordination
- Credibility with practice teams: you understand their constraints, communicate in their language, and can guide meaningful workflow change without losing trust
- Strong operational and analytical judgment: you can manage many parallel workstreams, identify what is blocking progress, use data to diagnose adoption, and stay with an issue through resolution
- Strong written and verbal communication that allows you to work effectively with frontline practice staff, clinicians, provider leadership, and internal teams
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
More about this role
Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.
Forus has exceptional product-market fit and is growing rapidly through organic adoption:
Accelerating scale: We already support patients across more than 85% of ZIP codes and partner with 9 of top 15 largest biopharma companies in the world.
AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.
Backing to build for the long term: We raised $300M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.
Our number one priority is scaling to market demand....
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