Forus automates prior authorizations and medication access, helping providers get patients approved, find affordable options, and start treatment faster. Backed by Accel, General Catalyst and Redpoint.
About the role
We are looking for a People Operations professional to build and scale the systems, programs, and processes that power our team. You’ll ensure that Forus' people infrastructure — spanning onboarding, compensation, benefits, compliance, performance, and culture — runs smoothly, efficiently, and scales through high volume.
What they're looking for
- 5–10 years of HR generalist experience , with meaningful time spent in large-scale, high-volume, early-career workforce environments, call centers, large operations or support orgs, BPO, staffing, or similar
- Experience with large non-exempt, W-2 employee populations and the compliance, relations, and operational complexity that comes with them
- Proven track record managing HR through rapid growth you've scaled an organization before and know what to build in anticipation of the next stage, not in reaction to it
- Strong employee relations experience you've handled difficult conversations, investigated complaints, and navigated complex situations with fairness and discretion
- Compliance fluency you know wage and hour law, FMLA, ADA, and state-specific requirements, and you don't need to look up the basics
- Experience supporting first-time and seasoned managers you've built programs that actually help, not just decks that sit on a shelf
More about this role
Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.
Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.
Forus has exceptional product-market fit and is growing rapidly through organic adoption:
Accelerating scale: We already support patients across more than 85% of ZIP codes and partner with 9 of top 15 largest biopharma companies in the world.
AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.
Backing to build for the long term: We raised $300M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.
Our number one priority is scaling to market demand....
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