FORWARD is a venture-backed company on a mission to build comprehensive solutions allowing governments to assist their communities at scale. Backed by Y Combinator and a16z.
About the role
The Sr Manager, Customer Acquisitions Identifies, tracks, and responds to new opportunities in California by leveraging existing relationships, developing new relationships, and acting as a trusted business partner to public sector customers. In some cases, this role may independently manage an opportunity lifecycle (prospecting, qualifying, developing, and negotiating contracts to close), but this role is also responsible for mentoring a diverse team to achieve collaborative wins.
What they're looking for
- Strong ties and relationships in California, especially amongst policymakers, city and county leaders, and/or other advocacy organizations
- Public sector experience preferred
- 6+ years B2G sales and/or account management experience preferred
- Ability to build strong relationships and influence government agency partners
- Strong discovery and presentation skills - ability to effectively identify and understand customer needs and connect needs to business opportunities
- Highly solution-oriented
More about this role
The Sr Manager, Customer Acquisitions Identifies, tracks, and responds to new opportunities in California by leveraging existing relationships, developing new relationships, and acting as a trusted business partner to public sector customers. In some cases, this role may independently manage an opportunity lifecycle (prospecting, qualifying, developing, and negotiating contracts to close), but this role is also responsible for mentoring a diverse team to achieve collaborative wins.
This role ensures that prospect information is tracked and leads are generated. As a subject matter expert, this position guides the team in creating pitch decks and proposals for customers. The Growth team has two main categories for opportunities and the focus for each is as follows:
- Inbound Opportunities Help identify ways FORWARD can administer newly funded or expanded programs from the legislative budget
- Connect with key stakeholders and department staff to understand their pain points and identify opportunities for FORWARD to support their work
- Expansion Opportunities Maintain close ties with existing customers and be present during fulfillment conversations in order to be considered a...
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