Smarter business banking designed for small business owners. Manage your bookkeeping, taxes, and invoicing all from your business checking account. Backed by Lightspeed, Sequoia and Founders Fund.
About the role
Social engagement, social strategy, community listening, and ambassador-driven content are key drivers of member retention, trust, and brand advocacy at Found. This role will lead a proactive, insight-driven approach to social community management and strategy, helping Found plan, execute, and generate content that resonates with members where they live online.
What they're looking for
- 1-3 years of experience in social media management, community management, or a related role
- Deep familiarity with Instagram, TikTok, and Reddit community norms, tone, and best practices
- Familiarity with social listening tools (Sprout Social, Brandwatch, or similar)
- Strong written communication skills with the ability to adapt voice across contexts and platforms
- Experience managing creators or ambassadors and coordinating campaigns across multiple platforms
- Experience managing online community moderation, including de-escalation and policy enforcement
More about this role
Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.
Social engagement, social strategy, community listening, and ambassador-driven content are key drivers of member retention, trust, and brand advocacy at Found. This role will lead a proactive, insight-driven approach to social community management and strategy, helping Found plan, execute, and generate content that resonates with members where they live online. Reporting to the Director, Community, Creators & Partnerships, you'll shape Found’s social presence, define social strategy, oversee ambassador programs, and amplify authentic member voices across platforms.
- Lead the creation and execution of social content strategies...
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