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Senior Enterprise Account Manager

Freshpaint · Remote - US · Remote

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About Freshpaint

Turn privacy into a strategic advantage. Freshpaint helps healthcare marketers measure ROI, improve campaign performance, and stay HIPAA-compliant across all channels. Backed by Y Combinator.

About the role

Own net revenue retention and ARR across a book of ~25–35 strategic customers. Build and execute account and value plans that drive product adoption, measurable outcomes, and expansion.

What they're looking for

  • 7+ years in customer-facing, commercial owning roles in B2B SaaS (Account Management, Customer Success, or similar) working with Enterprise customers
  • Proven track record of driving adoption, renewals, and expansion, with clear impact on net revenue retention
  • Strong consultative skills: you uncover business problems, define success metrics, and map required capabilities to product value
  • Data-driven and operationally excellent, with disciplined account planning, forecasting, and CRM hygiene
  • Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives
  • Excellent written and verbal communication, including running business reviews and presenting to C-level audiences
More about this role

Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.

Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.

We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.

In short: we let healthcare teams move fast, safely.

Freshpaint is backed by some of the most respected names in technology, including:

Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)

Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)

We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

Who we’re looking for

Freshpaint helps healthcare companies collect,...

Read the full posting on Freshpaint's site ↗

Customer Success

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