Frontera builds healthcare technology that helps clinicians expand equitable access to autism care for children and families. Built for BCBAs by BCBAs. SOC 2 HIPAA-Compliant. Backed by Lightspeed.
About the role
Frontera is hiring an IT Operations Manager to run day-to-day IT operations across our business and clinical teams. This is a management role, not a hands-on technical seat: you'll own an outsourced MSP relationship and junior IT staff, not the tickets and infrastructure work itself. We need someone who can be the coordinating layer across vendors, staff, and stakeholders - communication and project management matter here as much as technical depth.
What they're looking for
- 5-8 years of IT operations experience, including managing an outsourced MSP relationship or vendor + junior staff — not just personally working the ticket queue
- Experience operating IT across more than one company site or location, with a clear approach to keeping standards consistent across them
- Track record of leading IT projects (rollouts, vendor transitions, migrations) end to end, on time and on budget
- Comfortable managing outcomes through a vendor or team rather than doing the technical work yourself
More about this role
Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.
Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.
Our Mission
Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.
Frontera is hiring an IT Operations Manager to run day-to-day IT operations across our business and clinical teams. This is a management role, not a hands-on technical seat: you'll own an outsourced MSP relationship and junior IT staff, not the tickets and infrastructure work itself.
We need someone who can be the coordinating layer across vendors, staff, and stakeholders - communication and project management matter here as much as technical depth.
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