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Operations Manager, Member Experience

Function Health · United States - Remote · Remote

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About Function Health

It’s time you own your health. Function includes 160+ lab tests and personalized protocols for instant action. Tracked over time in one secure place. Backed by Battery, General Catalyst and a16z.

About the role

You don't wait to be handed a plan. You see the problem, figure out the fix, and ship it before someone else finishes writing the brief.

What they're looking for

  • 6–10 years in strategic operations or member experience at a venture-backed startup or recently public company, hard requirement
  • Managed a team of at least 3 people with a track record of building or meaningfully improving operational processes in high-growth environments
  • Genuinely fluent with AI tools, not as a talking point, but as a default, you've shipped things with them
  • Communicates clearly and proactively, translates ambiguous situations into something people can act on and keeps the right people informed without being asked
More about this role
  • US - Remote for those outside the NYC area.
  • NYC employees are hybrid

Company Overview

Function Health is the AI operating system for health, designed to empower people to live 100 healthy years. We are redefining how individuals understand, measure, and improve their health by moving beyond the limitations of traditional care and enabling comprehensive, continuous insight into human biology. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 , and is venture-backed by Redpoint and other leading venture firms. Over half a million members have joined Function to take control of their health.

Through comprehensive lab testing, MRI and CT imaging, longitudinal data, and guidance from AI and clinical teams, Function gives members a complete and continuous view of their health — and the clarity to act on it. Through acquisitions across imaging, mobile phlebotomy, and supplement tracking and optimization, Function is building an integrated health platform that spans the full path from testing to health clarity to daily action.

Function recently announced a $298M Series B and is entering its next chapter of growth. As we scale, the quality and...

Read the full posting on Function Health's site ↗

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