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Senior Client Services Director

Further · Cleveland, Ohio; Dallas, Texas; New York, New York · On-site

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About Further

Market-leading fund administration solutions, powering top venture capital and private equity firms as they invest in the pioneers of tomorrow. Backed by Antler and South Park Commons.

About the role

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

What they're looking for

  • 10–15+ years managing enterprise client relationships in consulting, professional services, or technology/data services, with direct ownership of account revenue and growth targets (not just relationship management)
  • Demonstrated track record growing a $2M+ portfolio at 20%+ YoY, including leading renewal and expansion negotiations
  • Experience owning executive relationships at VP/SVP/C-suite level — including running Executive Business Reviews you set the agenda for, not just attend
  • Commercial fluency: deal structuring, margin/pricing tradeoffs, and revenue forecasting you're accountable for
  • Enough fluency in AI and data concepts to hold a credible strategic conversation with a client's CDO or VP Analytics without a technical lead in the room
  • Experience building account plans tied to NRR/expansion (not just satisfaction scores)
More about this role

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients. If this sounds exciting to you, let’s chat!

We’re hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable outcomes, shaping multi-quarter transformation roadmaps across data, cloud, and AI, and coaching account teams to consistently deliver (and prove) business impact. You bring executive presence, a consulting mindset, and a track record of driving multi-million-dollar YoY growth by building trusted relationships, identifying high-impact use cases, and operationalizing value realization.

  • 10–15+ years managing enterprise...

Read the full posting on Further's site ↗

Client Services

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