The AI platform for commercial insurance underwriting, claims and policy operations. 95% data accuracy, 30x faster quotes, live at 5 of the top 10 carriers. Backed by Y Combinator and a16z.
About the role
Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare Lead kickoff calls and workshops with customer stakeholders across business and technical teams
What they're looking for
- Willing and able to work 5 days per week in-person in San Francisco or NYC
- Comfortable with ambiguity, long hours, and a fast-paced startup environment
- Demonstrated hunger and growth mindset
- 3+ years of experience leading customer implementations, enterprise deployments, or technical projects
- Strong project management skills—capable of driving complex engagements with multiple stakeholders and competing priorities
- Excellent presentation skills—can command a room with executives and build credibility quickly
More about this role
About the Role
We are seeking our first Agent Engagement Manager at FurtherAI. This is a high-impact role based full-time, in-person in San Francisco. You will own end-to-end customer implementations—from kickoff through go-live and adoption—ensuring customers achieve rapid, measurable value from FurtherAI. You'll work closely with founders, engineers, and our go-to-market team to turn customer feedback into product improvements and establish scalable delivery processes from the ground up.
High Impact: Own the customer journey from signed contract to successful deployment and beyond.
Real Ownership: Build implementation playbooks, shape our delivery methodology, and establish best practices that will scale with the company.
Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows.
Early Team: Join a tight-knit, high-performing group shaping the future of insurance work.
Own end-to-end customer implementations: kickoff, discovery, solution design, configuration, testing, go-live, and hypercare
Lead kickoff calls and workshops with customer stakeholders across business and technical teams
Develop project plans, manage timelines, and keep...
Browse similar: AI jobs · AI startup jobs · Startup jobs · San Francisco Bay Area