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Manager, Contact Center and Clinical Operations

Fuze Health · 8 Locations · On-site

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About Fuze Health

Fuze Health is a technology-powered healthcare company committed to transforming patient experiences and advancing personalized care. Backed by SoftBank VF.

About the role

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Previous experience creating, implementing and enforcing new workflows for partnerships, product launches, and regulatory/accreditation requirements
  • Previous experience as an Operational Manager or leader of a large mail order/clinical operation
  • Expertise establishing and improving complex workflows within a complex operation
  • 2+ years leading a high-performing pharmacy operation and managing workflows
  • Expertise maintaining pharmacy compliance and interacting with regulatory authorities such as the State Boards of Pharmacy and the Drug Enforcement Agency
  • Experience making data-based decisions using analytical tools such as Excel, Tableau, or Looker to collect, analyze, and interpret data for operational excellence
More about this role

Job Description Summary

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

Job Description

The role of Pharmacist Care Manager is a critical role at Fuze Rx. In this role, you will be responsible for ensuring the compliant, efficient, safe, and scalable...

Read the full posting on Fuze Health's site ↗

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