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Member Services Executive (Bilingual: English / Spanish) - Fuze Services

Fuze Health · 3 Locations · On-site

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About Fuze Health

Fuze Health is a technology-powered healthcare company committed to transforming patient experiences and advancing personalized care. Backed by SoftBank VF.

About the role

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bi-Lingual: Native or full professional fluency in both English and Spanish (written, verbal, and comprehension)
  • Experience: 2+ years of experience in an inbound/outbound call center or customer-facing role (healthcare or digital health environment preferred)
  • Education: Bachelor’s Degree or equivalent practical experience
  • Tech Proficiency: High digital literacy with hands-on experience using CRM tools (Salesforce) and Google Workspace
  • Communication: Exceptional written, verbal, and interpersonal communication skills with strong active listening abilities
  • Core Competencies: High emotional intelligence, natural empathy for patient health journeys, and strong problem-solving skills in a fast-paced environment
More about this role

About Fuze Health

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

LetsGetChecked / Fuze Services is a leading at-home health testing company with a platform that allows consumers to discover and access personalized health information conveniently,...

Read the full posting on Fuze Health's site ↗

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