Startups · AI

Customer Experience Operations

Garage · New York City · On-site

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About Garage

America's marketplace for specialized vehicles and equipment. Backed by Y Combinator.

About the role

Own operational initiatives and special projects — take initiative on projects that improve workflows, strengthen operations, and help the team scale. Maintain operational accuracy and visibility — update and manage trackers and internal systems to ensure deal status, documentation, and timelines are always current.

What they're looking for

  • Takes ownership, works effectively with a high degree of autonomy, and is proactive about identifying and driving solutions
  • Is comfortable working in a fast-paced, dynamic environment while maintaining attention to detail
  • Is skilled at engaging with customers and building trust through clarity, responsiveness, and professionalism
  • Is able to prioritize and manage multiple active requests and deadlines efficiently
  • Is confident navigating spreadsheets, trackers, and multiple data sources, with the ability to interpret and communicate insights clearly
  • Bachelor’s degree from an accredited university
More about this role

Our vision is to become the marketplace for everything expensive, specialized, and difficult to move. We’re building the infrastructure that powers the procurement and disposition of assets across America’s essential industries, automating everything from discovery and payments to freight, warranty, and financing. Today, Garage operates in cities and towns across all 50 states and has surpassed $100M+ in annualized transaction volume on the platform.

Our mission is to save local governments and essential services businesses time and money. We started with fire departments two years ago and have since expanded into EMS and heavy-duty, launching new verticals while growing revenue >10x last year.

If you move fast, hold a high bar, and want meaningful ownership in building a category-defining company, Garage is the place to do it.

Own operational initiatives and special projects — take initiative on projects that improve workflows, strengthen operations, and help the team scale.

Maintain operational accuracy and visibility — update and manage trackers and internal systems to ensure deal status, documentation, and timelines are always current.

Problem-solve and exercise judgment —...

Read the full posting on Garage's site ↗

Operations

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