Genentech discovers, develops, manufactures and commercializes treatments for patients with serious and life-threatening medical conditions. Backed by North Carolina Biotechnology Center.
About the role
This role is a valuable part of our Contract Strategy Implementation (CSI) team within Channel & Contract Management (CCM), which is committed to ensuring patient access to our medicines by executing strategic managed care commitments. As a member of this team, you will collaborate closely with cross-functional stakeholders to shape, set up, and manage end-to-end contracting operations across diverse customer segments.
What they're looking for
- Lead the end-to-end strategy, planning, and execution of customer segment contracting initiatives across all lines of business in the U.S. market
- Coach, empower, and develop a diverse team of professionals while overseeing resourcing, budget allocation, and day-to-day segment operations
- Partner with cross-functional leaders in Customer Engagement, Squads, and PAA to translate complex market insights into sustainable, compliant contracting solutions
- Direct customer-facing contract negotiations, interpretation, operationalization, and dispute management for all aligned priority segment agreements
- Drive continuous improvement by leveraging technology, data capabilities, and operational efficiencies to track contract performance and streamline processes
- Serve as a key member of the Channel & Contract Management (CCM) leadership team to shape organizational strategy, establish best practices, and anticipate market trends
More about this role
This role is a valuable part of our Contract Strategy Implementation (CSI) team within Channel & Contract Management (CCM), which is committed to ensuring patient access to our medicines by executing strategic managed care commitments. As a member of this team, you will collaborate closely with cross-functional stakeholders to shape, set up, and manage end-to-end contracting operations across diverse customer segments. Your work directly drives operational excellence, compliance, and sustainable business solutions in alignment with broader market access strategies.
The Opportunity
The Sr. Director, Contract Strategy Implementation (Payer/PBM) serves as a strategic leader responsible for directing a high-performing team in the development, negotiation, and operationalization of innovative market access and contracting strategies across prioritized customer segments. In this role, you will bridge broad business vision with seamless operational execution to optimize portfolio access, enhance revenue protection, and drive cross-functional alignment. Furthermore, you will champion operational excellence by identifying and executing opportunities to leverage AI, automation, and emerging...
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