Geordie.ai is the leading AI governance platform helping enterprises adopt AI agents safely across posture, observability, compliance, and contextual controls. Backed by General Catalyst.
About the role
Geordie is building the platform enterprises rely on to govern their AI agents safely — and we're growing fast. We're looking for a technical, customer-focused Technical Account Manager to own the post-sale relationship with our customers and make sure they get the best from their Geordie deployment, fast.
What they're looking for
- • You're technical, and you like it. You're comfortable in the details — agents, APIs, integrations, security, governance — and you enjoy figuring out how things really work
- • You own outcomes. You don't wait — you track account health and get ahead of risk before it becomes a churn conversation
- • You're a builder. Early-stage means you create structure where there isn't any and find a way to provide value to customers
- • You earn trust at every level. You can debug an integration issue with an engineer in the morning and brief a CISO on progress in the afternoon, without losing credibility in either room
- • You listen before you troubleshoot. You ask sharp questions to understand what's actually going on before you propose a fix, then deliver
- • You communicate clearly and often. Customers always know where things stand
More about this role
Geordie is building the platform enterprises rely on to govern their AI agents safely — and we're growing fast. We're looking for a technical, customer-focused Technical Account Manager to own the post-sale relationship with our customers and make sure they get the best from their Geordie deployment, fast.
You'll be the technical face of Geordie for a portfolio of enterprise accounts — guiding onboarding and integration, becoming the go-to expert customers trust for anything technical, and working closely with our sales, product and engineering teams to keep our customers successful and growing. You will turn technical relationships into lasting partnerships.
This is a hands-on, technical role. You'll get deep into our platform, our customers' environments, and everything in between — and you'll help shape how Geordie delivers success for our customers as our first TAM hire.
We also expect you to work the way we build — intelligently and efficiently. That means embracing AI agents in your day-to-day workflows. We use tools like Claude Cowork to move faster and do more. If you're not passionate about that, this probably isn't the right place for you.
• Own the Technical...
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