Giga builds enterprise AI agents for customer support that resolve complex conversations across chat, voice, and email — deployed in weeks, human-like at scale. Backed by Y Combinator and Redpoint.
About the role
We're seeking an Agent Engineer to join our San Francisco team. You'll serve as a technical interface between Giga and our customers, building and deploying sophisticated solutions. Assisting customer engagements from start to end : run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment.
What they're looking for
- Know the basics : Understanding of React, Python, tool calls, APIs, etc
- Interpersonal Acumen: Able to solve problems in a people-centric manner and communicate effectively, with experience/interest in customer-facing roles
- Entrepreneurial: Preference for candidates with aspirations who want to be founders or leaders, ability to context switch constantly and rapidly, high bar for quality work
- Gritty: Capable of working long productive hours, customer focused, very high attention to detail, and obsession to deliver high-quality work
- Coachable: Be able to take in feedback and adapt at a quick pace
- Experience: 1+ years of experience, computer science, analytics, or consultant background strongly preferred
More about this role
Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.
Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter. We're at an exciting inflection point.
While we've found real commercial success, our ambitions are larger: to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies.
If being part of that resonates with you, we'd love to hear from you!
Voice AI startup Giga raises $61M Series A
DoorDash and Giga Partnership
We're seeking an Agent Engineer to join our San Francisco team. You'll serve as a technical interface between Giga and our customers, building and deploying...
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