Giga builds enterprise AI agents for customer support that resolve complex conversations across chat, voice, and email — deployed in weeks, human-like at scale. Backed by Y Combinator and Redpoint.
About the role
We're looking for a security engineer to build the systems and practices that keep our platform and our customers' data safe. Our AI agents handle sensitive customer interactions at scale, which means security isn't a side concern here. It's core to the product.
What they're looking for
- Have 4+ years of experience in security engineering, with a strong software engineering foundation
- Have secured production systems handling sensitive data and understand the difference between theoretical risks and real ones
- Can write production-quality code, not just review it: you'll build security tooling and features, not just file tickets
- Think about security as an enabler, not a blocker: you make it easy for other engineers to do the right thing
- Are comfortable across application security, infrastructure security, and cloud security
- Are excited about the unique security challenges of AI agents: prompt injection, data leakage, and problems that don't have established playbooks yet
More about this role
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
Voice AI startup Giga raises $61M Series A
DoorDash and Giga Partnership
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
We're looking for a security...
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