Startups · AI

Strategic Partner Manager, US

Gigs · San Francisco, New York · On-site

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About Gigs

Backed by Y Combinator.

About the role

At Gigs, we’re building the operating system for mobile services – a platform powering the next generation of connectivity products. Our Fintech customers are at the center of this story. As a Strategic Partner Manager , you’ll own and grow our most important relationships.

What they're looking for

  • Commercial ownership. You’ve carried revenue targets, negotiated contracts, and tracked metrics like NRR, GRR, and ARR. You can link customer success to tangible business growth
  • High-growth, product-led mindset. You know what it takes to thrive in fast-scaling companies where structure is still being built. You bring agility, creativity, and a builder’s mentality
  • Customer-first orientation. You’re motivated by helping customers succeed. You focus on impact, adoption, and value realization – not just renewals
  • Emotional intelligence & influence. You can build trust with C-level stakeholders, navigate tough conversations with empathy, and drive alignment across complex organizations
  • Collaborative approach. You actively engage peers across Product, Marketing, Support, and Implementation to orchestrate success. You’re a team player who wins through collaboration
  • Curiosity & adaptability. You love learning new technologies, markets, and customer models. You adapt quickly and thrive in change
More about this role

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

  • Speed. We move and we ship. We set bold deadlines and treat every...

Read the full posting on Gigs's site ↗

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