Backed by Y Combinator and Techstars.
About the role
We’re looking for an experienced Legal Operations Specialist to join our growing team. If you’ve worked as a paralegal, legal assistant, case manager, legal operations professional, or in a similar role, your real-world legal experience is exactly what we’re looking for.
What they're looking for
- 2+ years of experience in a legal environment , such as a law firm, legal operations, or legal support role
- Experience as a paralegal, legal assistant, case manager, legal operations specialist, or similar role
- Bankruptcy experience is strongly preferred , but we’re open to candidates with other legal backgrounds who are excited to learn
- Experience with legal software such as Best Case, NextChapter, Lawmatics, PACER, ECF, Clio, or similar platforms
- Excellent communication and client-facing skills
- Strong problem-solving, organization, and attention to detail
More about this role
Glade AI is transforming how legal professionals work through AI-powered automation. Our platform streamlines complex workflows, reduces manual work, and helps law firms deliver better outcomes for their clients.
We’re looking for an experienced Legal Operations Specialist to join our growing team. If you’ve worked as a paralegal, legal assistant, case manager, legal operations professional, or in a similar role, your real-world legal experience is exactly what we’re looking for.
You’ll help law firms successfully adopt Glade AI by guiding implementations, optimizing workflows, solving complex support issues, and partnering with Product and Engineering to improve the platform. No prior tech experience is required—we’ll teach you the technology.
You’ll also help us build our Bay Area support team while collaborating with our established global operations team.
Become the trusted advisor for law firms using Glade AI.
Support clients via email and chat, resolving complex workflow and product questions.
Design, build, and optimize legal workflows within the platform.
Partner with Client Success, Product, and Engineering to improve the customer experience.
Identify recurring issues and...
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