Glean is the Enterprise AI platform connected to your enterprise's data. Find, create, and automate anything. Explore what Glean can do for you! Backed by General Catalyst, Kleiner Perkins and Lightspeed.
About the role
Glean is seeking a Customer Advocacy Manager to join our Marketing Team and help build a world-class customer advocacy engine. As a Customer Advocacy Manager, you’ll partner closely with Sales, Customer Success, Product Marketing, and Comms/PR to support our reference request desk, support the production of compelling customer stories, coordinate speakers for events, and drive reviews and social proof— turning customer proof into stories that move markets and bringing measurable outcomes to life. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Basic Qualifications
- 4+ years in customer marketing, customer reference programs, product marketing, PR/comms, or customer success in B2B SaaS
- Excellent project coordination, organization, and attention to detail across multi‑stakeholder projects
- Strong interviewing and writing skills, able to turn raw inputs into clear, outcome‑driven narratives
- Strong executive presence
- Confident, concise communicator with internal and customer stakeholders
More about this role
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
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