About Google
Learn more about Google. Explore our innovative AI products and services, and how we. Backed by Kleiner Perkins.
About the role
As an AI Outcome Customer Engineer in Forward Deployed Engineering, you will bridge the gap between pre-sales agreement shaping and post-sales execution. Aligned with our Forward Deployed Engineering (FDE) organization, you will steer AI deployments, ensuring solutions are built for long-term viability, rapid activation, and enterprise-grade reliability.It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide.
What they're looking for
- Bachelor’s degree or equivalent practical experience
- 7 years of experience troubleshooting technical issues for internal/external partners or customers
- Experience in either system design or reading code (e.g., Java, C++, Python)
More about this role
- Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
- Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
- Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
- Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
- Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.
- Bachelor’s degree or equivalent practical experience.
- 7 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in either system design or reading code (e.g., Java,...
Browse similar: AI jobs · AI startup jobs · Startup jobs