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About the role
As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud and our unique Google Public Sector offerings for our R1 and R2 higher education customers in California. You will empower universities and colleges to harness the full potential of the Google ecosystem by designing creative, agentic AI solutions that solve complex institutional issues.
What they're looking for
- Bachelor's degree or equivalent practical experience
- 10 years of experience with cloud-native architecture in a customer-facing or support role
- Experience engaging with and presenting to technical stakeholders and executive leaders
- Experience with cloud infrastructure engineering, on-premise environments, virtualization, or containerization platforms
- Ability to travel up to 30% of the time to university campuses, industry conferences, and related events as required to advocate Google Public Sector's goals and engage directly with educational leaders
More about this role
- Collaborate with the Sales team to uncover and qualify Google Cloud and AI-first opportunities, proactively addressing technical objections around adoption, and developing pathways to clear technical blockers.
- Lead the technical relationship with our premier Higher Education customers in California, leading immersive product briefings on Google Cloud and Google's GenAI portfolio, driving innovative, agentic proof-of-concept (PoC) work, and orchestrating specialized technical resources across Google Public Sector.
- Demonstrate and rapidly prototype intelligent integrations, bringing autonomous agents and AI-powered workflows to life directly within complex customer and partner environments.
- Design and recommend AI-optimized enterprise architectures and integration strategies, laying the secure platform and data infrastructure foundations required to successfully deploy comprehensive, forward-looking solutions using Google Cloud best practices.
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud-native architecture in a customer-facing or support role.
- Experience engaging with and presenting to technical stakeholders and executive...
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