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About the role
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
What they're looking for
- Bachelor's degree in a technical field or equivalent practical experience
- 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components
- 3 years of experience developing and managing managers
- Experience in building consensus, resolving operational trade-offs, and driving results across independent cross-functional site organizations (e.g., DCOps, NetOps, Security) without direct reporting authority
- Experience with process optimization, risk modeling, and performance management (e.g., KPIs/SLO attainment)
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required
More about this role
- Lead a team of managers and individuals. Set and communicate individual and team priorities that support organizational goals.
- Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
- Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
- Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
- Bachelor's degree in a technical field or equivalent practical experience.
- 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
- 3 years of experience developing and managing managers.
- Experience in building consensus, resolving operational trade-offs, and driving results across independent cross-functional site organizations (e.g., DCOps, NetOps, Security) without direct...
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