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About the role
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.
What they're looking for
- Experience with performing component-level repairs and troubleshooting on technical equipment
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware
- Experience with networking protocols
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting
- Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required
- Must be available to travel to support business priorities as operationally required
More about this role
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.
- Experience with performing component-level repairs and troubleshooting on technical equipment.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with networking protocols.
- Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling,...
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