About Google
Learn more about Google. Explore our innovative AI products and services, and how we. Backed by Kleiner Perkins.
About the role
As a Partner Plex Program Manager, you will be responsible for ensuring our on-site operations. Additional responsibilities include (but are not limited to): co-hosting tours of the space for Googler executives and their guests, overseeing the local concierge team and partnering with their vendor management, developing a process with on-site teams to review all meeting spaces regularly to ensure the space is always customer-ready, own swag vendor relationship and development of custom swag per location by tier.
What they're looking for
- Bachelor's degree or equivalent practical experience
- 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role
- Experience operating an event/conference venue or briefing center for an organization
- Experience in project or program management
- Experience crafting and delivering communications, narratives, and status updates for executive leadership or executive stakeholders
More about this role
- Manage the customer experience and oversee daily operations, including escalations, logistics, operations support, space usage, budget support, future-proofing, and guidelines to support the center.
- Serve as the local Point of Contact (POC) for our service lines, guiding the team around process changes, escalations, and own logistics-only briefings in collaboration with the Coordinator team.
- Lead remodels, as necessary, from a program management perspective and stay informed on the budget allocation in partnership with our cross-functional partners (e.g. REWS, gTech, Large Customer Sales (LCS)).
- Partner with event venue specialists, catering, and security coordinators to review on-site logistics, menus, and security needs for upcoming engagements.
- Build relationships, manage cross-functional stakeholders, and drive alignment without direct authority/influence while remaining organized, analytical, and a creative problem solver.
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in a management consulting, sales operations, business strategy or corporate advisory role.
- Experience operating an event/conference venue or briefing center for an...
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