Gradial helps enterprise marketing teams execute campaigns faster with AI agents that author, optimize, tag, and QA work across AEM, Salesforce, Jira, and more. Backed by Insight and Madrona.
About the role
As a Principal Software Engineer (Infra/Platform) at Gradial, you will shape the foundation our platform runs on as we scale. You will work closely with the CTO and engineering team to make our systems faster, more resilient, and easier to operate in a high-growth environment. This is a hands-on individual contributor leadership role for someone who wants real ownership, high leverage, and the opportunity to define how platform reliability looks at an AI-native company.
What they're looking for
- 7+ years of experience in platform engineering, infrastructure, SRE, DevOps, or related roles with direct ownership of production systems
- Proven success designing and operating production-grade infrastructure in fast-moving, high-growth environments
- Deep expertise in Kubernetes, cloud-native architecture, and container orchestration
- Strong experience with infrastructure as code, GitOps, CI/CD workflows, and modern deployment practices
- Strong command of observability and reliability fundamentals across metrics, logging, tracing, alerting, and incident response
- A track record of leading through influence, making sound technical decisions, and raising the bar across engineering teams
More about this role
Gradial is the marketing operations system of work that helps marketers and creatives move from idea to execution faster. Our platform orchestrates across martech stacks, workflows, and people to automate marketing execution, cutting execution time, so marketers focus on the work only humans can do: shaping brands, understanding customers, and creating the work that moves people.
Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here.
As a Principal Software Engineer (Infra/Platform) at Gradial, you will shape the foundation our platform runs on as we scale. You will work closely with the CTO and engineering team to make our systems faster, more resilient, and easier to operate in a high-growth environment. This is a hands-on individual contributor leadership role for someone who wants real ownership, high leverage, and the opportunity to define how platform reliability looks at an AI-native...
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