Gradient Labs builds AI agents for financial services. Automate disputes, KYC, lending, customer support, and the back-office work in between. Book a demo. Backed by Redpoint.
About the role
This is a foundational, individual-contributor role: you'll own the full partnerships function end to end, from managing and growing our existing relationships to proactively building new ones across a wide partner landscape: hyperscalers, core banking providers, global consultancies and systems integrators, boutique advisory firms, and BPOs.
What they're looking for
- Track record: experience building or significantly growing a partnerships function, ideally at a B2B SaaS company selling into financial services or another regulated industry
- Range and drive: equally credible managing a hyperscaler alliance and courting a boutique advisory firm, with as much bias for cold outreach and starting relationships from scratch as for growing what already exists
- Commercial judgment: able to structure a partnership agreement, negotiate terms, and know when a partnership is worth pursuing vs. a distraction
- First-hire mindset: comfortable with ambiguity and building process where none exists. Excellent written and verbal communication, since you'll represent Gradient Labs externally to senior stakeholders at much larger organisations
More about this role
Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to trust every outcome.
We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Braze and we're hiring our founding Partnerships Lead to join us either in London or NYC.
We're growing fast and increasingly finding that our biggest unlocks come not just from direct sales, but from the ecosystem of technology and consulting partners that our customers already rely on.
This is a foundational, individual-contributor role: you'll own the full partnerships function end to end, from managing and growing our existing relationships to proactively building new ones across a wide partner landscape: hyperscalers, core banking providers, global consultancies and systems integrators, boutique advisory firms, and BPOs.
You'll be the first dedicated hire in this function, which means you'll be building the playbook as much as executing it: deciding which partner...
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