Grammarly makes AI writing convenient. Work smarter with personalized AI guidance and text generation on any app or website. Backed by IVP.
About the role
Superhuman is looking for a Customer Marketing Manager to build and scale the programs that turn our customers into one of our most powerful growth engines — across Grammarly, Superhuman Docs, and Superhuman Mail. This is a high-impact, individual-contributor role with end-to-end ownership of customer stories, testimonials, and voice-of-customer programs.
What they're looking for
- 3-5+ years of experience in customer marketing, customer advocacy, or content marketing, ideally in B2B SaaS or tech
- Proven track record producing customer proof assets that drive measurable impact
- Strong relationship-builder who is comfortable working directly with customers, executives, and cross-functional stakeholders
- Excellent written and verbal communication skills, with a knack for finding and shaping a compelling customer story
- Strong editorial judgment and experience managing production (video, interviews, multimedia) end-to-end, from briefing through final cut
- Highly organized, with the ability to manage a pipeline of multiple customers, requests, and stakeholders simultaneously
More about this role
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs's collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here .
Superhuman is looking for a Customer Marketing Manager to build and scale the programs that turn our customers into one of our most powerful growth engines — across Grammarly, Superhuman Docs, and Superhuman Mail. This is a...
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