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Design Researcher, Geospatial & Utility Operations

Gridware · San Francisco, CA · Hybrid

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About Gridware

With more than 90 million field hours and counting, Gridware is already detecting the small changes that lead to big problems.Together with utility companies, we’re preventing hazards from causing harm. We’re helping crews restore power quickly and safely.... Backed by Sequoia and Y Combinator.

About the role

You will join a product designer and work in close partnership with product managers across multiple lanes. Your job is not to produce one-off research deliverables, but to build the research infrastructure that helps the entire team make better product decisions, faster.

What they're looking for

  • Background in infrastructure, energy, utilities, IoT, field operations, or similarly complex technical environments
  • Experience researching products that involve automation, exception handling, or human-in-the-loop systems
  • Fluency researching GIS, geospatial, or other data-rich expert workflows
  • Familiarity with contributing to or shaping design system foundations
  • Experience working across internal operations tools and customer-facing products simultaneously
More about this role

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io .

Role Description

This is Gridware's first dedicated design research role, and it is a foundational hire for our product organization.

You will join a product designer and work in close partnership with product managers across multiple lanes. Your job is not to produce one-off research deliverables, but to build the research infrastructure that helps the entire team make better product decisions, faster.

But this role is more than a UX researcher who runs...

Read the full posting on Gridware's site ↗

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