Online therapy that takes your insurance so you can get the mental health care you need without the added stress. Easy to schedule. In-person available. Backed by Sequoia and Menlo.
About the role
We’re hiring a Senior Platform Reliability Engineer to help define and scale reliability as a first-class capability at Grow. In this role you’ll operate horizontally across the organization, shaping how reliability is understood, measured, and built into the developer experience.
What they're looking for
- Experienced in production systems: You have 6+ years of experience operating and improving reliability of production systems at scale
- Strong foundation in cloud and infrastructure: You have hands-on experience with AWS, Kubernetes (e.g., EKS), and infrastructure as code tools like Terraform
- Deep understanding of reliability principles: You’ve defined or worked with SLOs/SLAs, understand error budgets, and have experience improving reliability through measurement and iteration
- Observability expertise: You’ve worked with modern observability tooling (we use DataDog) and understand how to build actionable monitoring systems across metrics, logs, and traces
- Systems thinker: You’re able to zoom out, identify patterns across teams and services, and design solutions that scale beyond a single system
- Impact-oriented: You focus on outcomes over output and care deeply about improving real reliability outcomes—not just adding processes
More about this role
Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.
At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.
This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people...
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