You do not need another AI tool. You need a system of growth for search and AI answers. We set it up. We calibrate it. Then you run it. Backed by Madrona.
About the role
You'll own a portfolio of customers end to end — their goals, their results, their renewal, and their growth. You're the person they call, and the person accountable for whether the engagement is working. Our customers are marketing leaders adapting to how AI has changed the way buyers find them. They need a partner who can run the relationship, hold them to a plan, and tell them the truth about what's working.
What they're looking for
- 5+ years in customer success, account management or engagement management in B2B SaaS or a high-touch agency, owning renewals and expansion
- A track record on strategic or enterprise accounts — onboarding, adoption, health management, QBRs and save plays
- Experience with marketing buyers. You understand how these teams are measured and how their budgets work
- Executive presence. You've run business reviews and difficult conversations at VP and C-level
- Real exposure to SEO and content — hands-on earlier in your career, or close enough to the work to hold a conversation with a practitioner. You don't need to be current. You do need somewhere to build from
- You use AI tools in your own work every week, and can point to something you've built or changed because of them
More about this role
Your website is now the truth layer for AI answers. Most marketing teams are meeting that shift with a stack that doesn't connect: SEO tools measure, content tools produce, agencies advise, and nobody closes the loop between what gets published and what actually works.
GrowthX closes it. We build one system that holds a company's context, finds the next opportunity, produces the content, and feeds the results back in. Software runs the workflows, our experts calibrate them, and every cycle makes the next one sharper.
Teams at Ramp, Lovable, Strapi and Together AI run on it. We're remote-first and globally distributed, and we're hiring people who want to shape how companies grow with AI.
You'll own a portfolio of customers end to end — their goals, their results, their renewal, and their growth. You're the person they call, and the person accountable for whether the engagement is working.
Our customers are marketing leaders adapting to how AI has changed the way buyers find them. They need a partner who can run the relationship, hold them to a plan, and tell them the truth about what's working.
We hire for the commercial and relationship instinct and we teach the search side....
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