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Associate Client Success Manager

GrubHub · Chicago · On-site

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About GrubHub

Prepare your taste buds... Backed by Lightspeed.

About the role

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. We reward our Sales positions with competitive pay. For this role, we offer commission with a base salary range as outlined below.

What they're looking for

  • Bachelor’s Degree preferred or high school diploma/GED
  • 2-3 years experience in account management
  • Highly organized across multiple projects and able to hold customers accountable to deadlines
  • Track record of building strong cross-functional relationships
  • Strong interpersonal communication skills, both verbal and written
  • Highly data-focused, with strong proficiency in Excel
More about this role

At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.

As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City and Chicago, and help us give our diners the exceptional value they deserve.

About The Opportunity

The Client Success Associate is responsible for all aspects of the post-sales relationships and achieving goals with our campuses. We’re looking for...

Read the full posting on GrubHub's site ↗

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