Gumloop is the multiplayer AI agent builder. Let anyone at your company build agents with any AI model, any integration while IT controls access. Backed by Y Combinator.
About the role
Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help build the Success function from the ground up. This is an early seat at a company defining what AI automation looks like for the enterprise. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of experience in Customer Success, Account Management, or Solutions Engineering
- Experience working directly with C-level executives and navigating large, complex enterprise organizations
- You've taken accounts from day one onboarding all the way through renewal, and you know what each phase needs to go well
- Strong technical curiosity. You don't need to write code, but you can learn the platform inside and out, build agents and workflows yourself, and guide customers through their own technical implementations
- Comfort operating in a fast-moving, early-stage environment with limited process
More about this role
About Us
Gumloop is the multiplayer AI agent builder. We believe the people who know the work best should be able to automate it, and use what they build to help their whole team do more.
Anyone at a company can build, share, and optimize agents with any AI model and any integration. Teams can orchestrate those agents across their business, while IT keeps full control over data, access, and spend.
We're a small team building as fast as humanly possible. Gusto, Ramp, Shopify, Samsara, Instacart, and Opendoor are running agents on Gumloop across their company. We've raised over $70M from Benchmark, First Round Capital, Y Combinator, Nexus Ventures to scale and are looking for people who care as much as we do to join the team.
Our beliefs – The Handbook
Our adventures – Wall of Photos
What our users are saying - Wall of Love
What we’re working on – Changelog
Gumloop is seeing massive enterprise adoption. Shopify, Instacart, DoorDash, and Ramp are rolling out company-wide, all through pure word of mouth. We're bringing on a Founding Customer Success Manager to own our largest enterprise relationships, drive adoption and consumption across the book, and help build the Success function...
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