Gyde partners with Medicare and Employee Benefits agency owners through acquisition — bringing AI tools, expert operators, and real upside. Learn how it works. Backed by Lightspeed.
About the role
We're looking for a technical, hands-on operator to be Gyde's next Partner Success Specialist and own the implementation of the Gyde platform (GydeOS) inside every newly acquired agency. GydeOS is a powerful tool, but requires real configuration with every roll out: mapping a new agency's book of business, wiring up their CRM, standing up commission and contracting logic, and tuning our AI agent, Gia, to that agency's specific book, carriers, and workflows. You're the person who makes that happen, fast.
What they're looking for
- Comfortable with SQL and Python for data validation, cleanup, and light scripting—you're not afraid of a messy CSV or a broken upload
- Experience using AI coding tools (Codex, Claude Code, or similar) as part of your daily workflow to move faster and stay self-sufficient
- Experience building BI/analytics views (SQL + a BI tool, or equivalent) to give stakeholders visibility into a process or system
- A bias toward executing a playbook well over improvising a custom solution—you optimize for repeatable speed, not bespoke elegance
- Sharp troubleshooting instincts and the independence to resolve issues without defaulting to “let me check with engineering”
- Strong client-facing presence—you'll be a new agency's first real impression of Gyde
More about this role
- Insurance brokers sit at the intersection of care, cost, and access — yet remain one of the most underleveraged assets in the $5T healthcare value chain. They guide millions of Americans through plan selection, coverage questions, and care navigation, yet still rely on spreadsheets, manual workflows, and outdated tools that limit their growth and impact.
- Gyde is reimagining this. We’re building the first AI-native insurance brokerage platform—a system that learns from every client interaction to automate operations, power intelligent voice and chat experiences, and predict the right coverage and products for every individual or business.
- Our approach combines acquisition and AI: we acquire traditional brokerages and transform them into next-generation, data-driven organizations. Through Gyde’s platform, agencies run more efficiently, serve clients more personally, and scale faster than ever before.
- Join us if you’re excited to:
Redefine how millions of people access and understand their healthcare coverage, by building systems that turn unstructured data, human conversations, and fragmented processes into intelligence.
- Build AI systems that improve how people access...
Browse similar: AI jobs · AI startup jobs · Startup jobs