Backed by Y Combinator.
About the role
We are seeking a Customer Account Manager who is committed to delivering a strong customer experience and supporting customers throughout their lifecycle with HackerRank. This role is designed for an early-career account manager who is eager to build foundational skills in customer renewals, relationship management, and account operations.
What they're looking for
- You bring 1–3 years of experience in a customer-facing role within a SaaS or technology environment, such as account management, sales development representative, customer success, or sales support
- You are organized, resilient, and comfortable managing multiple priorities in a fast-paced environment
- You are customer-focused and curious, motivated by understanding customer needs and ensuring a positive, reliable experience
- Strong written and verbal communication skills, with the ability to explain concepts clearly
- Familiarity with HR Tech, recruiting tools, or developer-focused products
- Comfort engaging with day-to-day customer contacts in HR, Talent, or Engineering teams
More about this role
HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next.
Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills.
People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards.
We are seeking a Customer Account Manager who is committed to delivering a strong customer experience and supporting customers throughout their lifecycle with HackerRank. This role is designed for an early-career account manager who is eager to build foundational skills in customer renewals, relationship management, and account operations.
In this role, you will manage a portfolio of SMB customers, ensuring consistent adoption, smooth...
Browse similar: Startup jobs