Backed by Kleiner Perkins and Lightspeed.
About the role
The Operations Program Manager, Central Operations is an individual contributor role driving the execution of high-impact operational programs across Central Operations' core functions — Contractor Operations, Marketplace & Allocations, Trust & Safety, and Pay. This is a hands-on role focused on designing, improving, and scaling operational processes through strong program management, data fluency, and structured execution.
What they're looking for
- 2+ years of experience in operations, technical program management, or a similar individual-contributor role supporting cross-functional initiatives
- Strong analytical skills, with the ability to use data to inform decisions
- Strong SQL and data analysis skills, with the ability to independently pull, analyze, and investigate operational data to surface actionable insights
- Proven ability to manage multiple cross-functional programs or workstreams simultaneously, with strong organizational skills and attention to detail
- Comfort operating in ambiguous environments — including working "in the weeds" of operational workflows — and translating messy real-world processes into structured, clear plans
More about this role
Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
Build a massive, fast-growing business with billions in revenue
Human data is the core infrastructure to AI advancement. Frontier AI labs currently improve model capabilities with various data-intensive post-training techniques. We believe that data spend for AI training will increase by 3-5x...
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