Startups · AI

Site Reliability Engineer

HappyRobot · San Francisco · Remote

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About HappyRobot

Autonomous AI workers that communicate, coordinate, and operate at scale across the real economy. Backed by Y Combinator and a16z.

About the role

We're looking for a Site Reliability Engineer to take the lead on scaling our operational resilience as we grow. You’ll own the stability, observability, and debugging workflows that keep our systems running smoothly. You'll be the go-to person for untangling complex failures in real time, designing tools that turn chaos into clarity, and helping us shift from reactive to proactive operations.

What they're looking for

  • 3+ years of hands-on experience debugging production systems (logs, traces, incidents, etc.)
  • Strong problem-solving skills and ability to dive into unfamiliar backend codebases
  • Strong Go and Kubernetes experience
  • Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus, Sentry)
  • Clear, calm communication under pressure — especially during live incidents
More about this role

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $150M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

We're looking for a Site Reliability Engineer to take the lead on scaling our operational resilience as we grow. You’ll own the stability, observability, and debugging workflows that keep our systems running smoothly. You'll be the go-to person for untangling complex failures in real time, designing tools that turn chaos into clarity, and helping us shift from reactive to proactive operations.

This is a high-impact, high-trust role where...

Read the full posting on HappyRobot's site ↗

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