Harbinger is a commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs. Backed by ArcTern Ventures.
About the role
Hire, onboard, and develop IT Specialists and Administrators, including 1-on-1s, goal setting, and performance reviews Run day-to-day IT support across office, engineering, and manufacturing environments, with schedules and coverage for every site and shift Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Report SLA performance, on-call activity, and operational trends to IT leadership
More about this role
About Harbinger
Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
Harbinger is hiring an IT Operations Manager to lead the team that keeps our people, offices, and factory running. This person will be responsible for end-user support, on-call coverage, and service levels, and will grow the IT operations team as the company scales.
Hire, onboard, and develop IT Specialists and Administrators, including 1-on-1s, goal setting, and performance reviews
Run day-to-day IT support across office, engineering, and manufacturing environments, with schedules and coverage for every site and shift
Define and report on SLAs for response and resolution, with faster targets for issues that stop production
Lead IT on-call, including rotation, escalation paths, runbooks, and after-hours coverage for production shifts
Administer the core collaboration systems...
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