You make one call, we make the rest. Harper learns your business, works every market that can write it, and brings back the right coverage at the right price. Backed by Peak XV, Y Combinator and Antler.
About the role
Rebuilding a business as software only works if the business actually runs while you rebuild it. Underwriters need answers. Carriers need data. Sales needs enablement. Customers need follow-ups. Today a lot of that runs on people keeping track of things in their heads — and that breaks at ~1,000 new customers a month.
What they're looking for
- You've been the best at something — top of your class, captain of the team, first in your cohort — and you're looking for the next thing to pour that into
- At every past job you ended up doing more than your title said
- You get energy from moving fast across many problems, not sitting in one lane
- You'd rather own a messy problem end-to-end than execute a clean task someone handed you
- You context-switch without losing intensity, and you care about outcomes over job descriptions
- Nice to have: prior startup or founder experience, insurance, fintech, or regulated-industry exposure, familiarity with CRM, workflow automation, or AI-assisted tooling, background in sales, customer success, or account management
More about this role
Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance ; they join to build the company that replaces how it works.
Rebuilding a business as software only works if the business actually runs while you rebuild it. Underwriters need answers. Carriers need data. Sales needs enablement. Customers need follow-ups. Today a lot of that runs on people keeping track of things in their heads — and that breaks at ~1,000 new customers a month.
Your job is to learn the entire operation — not one slice — and turn what's in people's heads into systems that scale. One day you're chasing a stalled quote with an underwriter. The next you're building the process that makes sure no quote stalls again. The day after, you're on a customer call, then feeding what...
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