You make one call, we make the rest. Harper learns your business, works every market that can write it, and brings back the right coverage at the right price. Backed by Peak XV, Y Combinator and Antler.
About the role
A trillion-dollar industry runs on knowledge nobody wrote down — what the data means, what the operation actually needs, what users are motivated by, and where the leverage hides. This role synthesizes those disconnected streams into one thing: a clear read on the most important problem to solve next. Then you build the thing that solves it.
What they're looking for
- You've shipped internal tools or automations end-to-end — not just designed them
- You've also run real operations: customer-facing, process-heavy, or both. You know what it feels like when a system breaks at 7 AM
- You measure yourself in business outcomes: "conversion went up 15%," not "the feature shipped."
- You can walk into a room of non-technical operators, explain why a number moved, and have them trust you
- You'd rather own a messy problem end-to-end than execute a clean task someone handed you
- You've been exceptional at something before, and you're looking for the place that finally matches your ceiling
More about this role
Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance ; they join to build the company that replaces how it works.
A trillion-dollar industry runs on knowledge nobody wrote down — what the data means, what the operation actually needs, what users are motivated by, and where the leverage hides. This role synthesizes those disconnected streams into one thing: a clear read on the most important problem to solve next. Then you build the thing that solves it.
You'll embed with the operators who run Harper — sales, service, underwriting, carrier relations — learn the operation end-to-end, find the 20% of friction causing 80% of the drag, and ship the thing that removes it. One day you're chasing a stalled quote with an underwriter. The next you're...
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